Privacy Policy

 1. Introduction

At OSONDO (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

2. Data Controller

• Company name: OSONDO SMART CONNECTIONS, SL
• Email:     info@osondo.com
• Website:   https://www.osondo.com

3. Personal Data We Collect

We may collect the following personal data when you use our website or contact forms:

• Name and surname
• Email address
• Phone number
• Company  and role (if provided)
• Information included in messages or inquiries
• Technical data such as IP address, browser type, and device information (via cookies or analytics tools)

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To respond to inquiries and contact requests
• To assess potential business collaborations
• To provide information about our services
• To improve our website and recall user preferences
• To comply with legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

Your data is processed based on one or more of the following legal grounds:

• Your explicit consent
• The execution of pre-contractual or contractual measures
• Our legitimate interest in developing and managing our business
• Compliance with applicable legal obligations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once no longer needed, the data will be securely deleted.

7. Data Sharing

We do not sell or rent your personal data. Data may be shared only with:

• Trusted service providers (e.g., hosting, forms, analytics) strictly for      operational purposes
• Public authorities when legally required

All third parties are required to comply with data protection regulations.

8. International Data Transfers

If any data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.

9. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict  or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@osondo.com.

10. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@osondo.com